Are you thinking smart and connected?

Ensuring that all aspects of your business are agile and responsive is particularly important in these uncertain times.

Choosing the right communication and collaboration tools that will maximise effectiveness, productivity and protect your bottom line is not easy.

We can help you:

Bring significant cost savings, increased productivity and greater freedom to your business through cloud services. Find out more

Be agile, with a responsive IT system that can be easily scaled up and down to suit your changing business needs. Find out more

Embrace smarter working, enabling your team to keep connected and work effectively from anywhere and on any device. Find out more

Improve customer service with the appropriate tools and technology to help your clients interact with your business easily and efficiently. Find out more

Have the right IT infrastructure in place to support your business today and tomorrow. Find out more

Fulfil your duty of care to your staff with acoustic safety and ergonomic comfort. Find out more

If you want to make a positive difference to your business communications, then let our specialists provide the connectivity, high-quality voice and collaboration tools that you will need to achieve great results.

You can trust us to provide independent, appropriate advice, expertise in new technologies, efficient friendly service and value for money.

Do call us now on 0118 920 9420 or email us at info@com-solutions.co.uk to discuss your next project and to understand how we can add value to your business, we’re always ready to listen!

Are your headsets up to the job? Book a free audit

If your staff use headsets to communicate with your customers then ensuring that these frontline tools are in full working order and are fit for purpose is vital.

Using headsets which are worn, damaged or old technology will impact your customer experience and your staff comfort and morale.

If you are not sure whether your current set-up is as good as it could be, then why not contact us for a free, no obligation audit of your headset inventory?

As an independent accredited headset specialist you can also ask us about:

  • Noise exposure measurement and assessment
  • How to choose the right headset for you
  • Advice on health & safety compliance for headset users
  • Headset connectivity with multiple devices – mobiles, tablets, PCs
  • Equipment compatibility
  • Migration strategies for the transition to Unified Communications (UC) for phone and headset users.

Watch this short video on how to take care of your headset.

Call us now on 0118 920 9420 or email us at info@com-solutions.co.ukfor more information.

Choose a Soundpro headset for superior quality and comfort and get a free cable worth £11

A Soundpro wideband headset transmits and receives audio frequencies that are ‘wider’ than many standard corded headsets. This gives you natural sounding calls which are as clear as face-to-face conversations.  A Soundpro headset is also robust, reliable and comfortable to wear. This is why a number of our emergency services, including Gloucestershire Constabulary, use Soundpro.

The Constabulary specifically chose Soundpro wideband headsets due to their sound quality and their ability to transmit crystal-clear conversations; something which is imperative when dealing with emergency calls.  We also took into consideration their high level of comfort and durability, which are both very important factors for our Control Room agents who may be taking calls for up to eight hours a day.  Our staff have found that the Soundpro wideband headsets provide exceptional performance and easily meet all their expectations.”  PC Jon Wiffen, Gloucestershire Constabulary

It’s a great time to experience the benefits of a Soundpro headset. With an exceptional starting price of £50.41 (excl VAT) you get a free cable worth £11* and a 2 year warranty.

Click on the link below for your headset with free cable*.

* Terms and Conditions apply. Choice of free cable: ST-SP5020, ST-SP5021, PL-01, PL-02

If you would like to trial Soundpro, then call us on 0118 920 9420 or email us now (terms and conditions apply).

Is your hearing protected?

Headsets alone cannot guarantee acoustic safety. Soundpro headsets are optimised to work with Soundshield; a protective barrier device which sits between your phone or PC and your headset. Its shriek rejection software prevents loud noises ever reaching your ear.

Uniquely, the Soundshield product range also provides sound exposure reporting which allows companies to demonstrate their duty of care to staff, compliance with the European Noise at Work Directive and defend against any medical claims for hearing damage.  It is the only product in the international marketplace that delivers this performance. Speak to us find out more.

You can also ask us about:

  • Health & safety compliance for headset users
  • Free noise exposure measurement and assessment
  • Free headset assessment or audit of your current headset inventory.

For more information call us now on 0118 920 9420 or email us at info@com-solutions.co.uk

Are your customers hearing you clearly?

Customers these days take advantage of self-service options such as web chat and online FAQs.  This means that when they do call you, they will have an important issue they want you to resolve.

Customers don’t expect to have to repeat themselves or to struggle to hear your agent; they want feel listened to. Does your technology help or hinder that process?

An effective headset will ensure a clear two-way conversation for both the caller and the agent to hear each other easily.  A noise-cancelling microphone will reduce the background noise being transmitted to your caller but it does not reduce this noise for the agent. In order to hear a call clearly, a differential of 15db between the voice you want to hear and the ambient noise around you needs to be maintained. To ensure this, your agent needs a noise-cancelling headset with two ear pieces (a binaural headset) which will block out background noise and improve concentration and efficiency.

Using a headset that is both binaural and noise cancelling will:

  • Improve the customer experience
  • Reduce repetition for quicker call wrap up
  • Deliver high quality customer service
  • Increase levels of focus and productivity
  • Help provide a professional working environment, resulting in healthier and happier staff

For fewer misunderstandings, clearer communication and happier customers and staff, call us on 0118 920 9420 or email us at info@com-solutions.co.uk – the secret’s in the headset.

Acoustic shock is real and can affect you. Click here to know more.

Plantronics EncorePro cashback and free trial offers

If you need all-day comfort, great performance and robust design in a headset, then look no further than the Plantronics EncorePro 510/20. This ever popular headset has just had a makeover.  Its stylish new ergonomic design delivers all-day comfort, clearer conversations and greater reliability.

Now is the perfect time to upgrade to the EncorePro as Plantronics are offering cashback when you trade in your old headset. If you’re unsure, take advantage of a 21 day free trial.

Call us now on 0118 920 9420 to arrange your free trial, or visit the Plantronics promotions page on our website to buy your EncorePro 510/20 and save money.
Encore Pro headset promotion

Click here to see the terms and conditions of the Plantronics cashback offers.

Wondering which headset is right for you? Browse our page on choosing a headset

Call us on 0118 920 9420 or email us at info@com-solutions.co.uk for more information.

Noise Cancelling – is it worth the extra cost?

If you have ever called a customer contact centre and struggled to hear the agent over background noise, then it’s very likely that they were not using noise cancelling headsets.

Did you know that a noise cancelling headset reduces background noise by up to 75%? Did you also know that voice tubes do not reduce background noise but rather transmit it to your caller much like a speaker phone?

Whilst voice tube headsets are undoubtedly cheaper, if your contact centre or office is noisy, then customer service will be impacted. Do you make it easy for your customers to hear you?

If your business records calls, we can demonstrate the difference that using noise cancelling technology can make. Call us now on 0118 920 9420 or email us at info@com-solutions.co.uk to arrange your demonstration.

Investing in the right headset will not only deliver better customer service, but will also benefit your staff. Noise cancelling technology prevents your agents from having to raise their voice to be heard over background noise and creates a healthier noise environment.

For fewer misunderstandings, clearer communication and happier customers and staff, call us on 0118 920 9420 or email us at info@com-solutions.co.uk – the secret’s in the headset.

Be productive for less with Jabra cashback offers

Each time you’re interrupted at work, it takes you a staggering 23 minutes to regain your focus. Jabra’s Evolve series top-of-the-range wireless headsets let you stay focused by shielding you from noise and external distractions. And up until 30th June you can be productive for less with Jabra’s cashback offers on the Evolve 65 and Evolve 80.

Call us now on 0118 920 9420 or visit the Jabra promotions page on our website and save money.

Receive £25 cashback when you buy a Jabra EVOLVE 80 series USB headset

  • Made for calls and musicJabra Evolve 80 headset
  • Active noise-cancellation technology
  • USB adapter with 3.5mm jack to connect to PC, smartphone and tablet
  • Integrated Busylight to signal user availability
  • Discrete boom-arm
  • Listen-in feature to turn your surroundings on and off
  • Large around-the-ear cups to reduce unwanted noise interference
  • A Skype for Business optimised version is available.

Receive £15 cashback when you buy a Jabra EVOLVE 65 series USB headset

  • Jabra Evolve 65 USB headsetMade for calls and music
  • Bluetooth® provides up to 30 metres of handsfree connectivity to PC, smartphone and tablet
  • Dual connectivity to pair to a Bluetooth device and PC at the same time
  • Integrated Busylight to signal user availability
  • Microphone boom-arm can be integrated into the headband
  • Leatherette ear cushions
  • A Skype for Business optimised version is available.

Click here to see the terms and conditions of the Jabra cashback offers.

If you’ve never used a headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers.

Wondering which headset is right for you? Browse our page on choosing a headset.

Acoustic shock is real and can affect you. Click to know more.

Call us on 0118 920 9420 or email us at info@com-solutions.co.uk for more information.

Go wireless for less with Plantronics cashback offers

Now is the time to upgrade your Plantronics headset with great cashback offers on wireless headset systems. Offers available until 24th June.

Keep your hands free, and work smarter and more flexibly throughout your day with Plantronics Wireless DECT headsets.

Whether you have a traditional telephone system, want to connect through your PC, or need multiple device connectivity, Plantronics has the headset for you.

Call us now on 0118 920 9420 or visit the Plantronics headset promotions page on our website and save money.

Savi 700 series – with multi-device connectivity, a newly designed convertible headset, and up to 120 metres of wireless range, you can easily switch and mix audio between desk phone, PC and mobile phones with one intelligent, wireless headset system. Perfect for supporting your Unified Communications needs.

Savi 400 series – PC-based office and remote workers can enjoy excellent audio quality, up to 100 metres of wireless range, simple call management and three wearing styles.

CS500 series – this best-seller for nearly a decade offers high quality desk phone communications with up to 120 metres of wireless range, one touch simple call management and four comfort-tested wearing styles.

Click here to see the terms and conditions of the Plantronics cashback offers.

If you’ve never used a headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers.

Wondering which headset is right for you? Browse our page on choosing a headset

Call us on 0118 920 9420 or email us at info@com-solutions.co.uk for more information.

Bookmark this page to save money on headsets

Bookmark our promotions page to keep up to date with the latest offers on headsets from the major manufacturers

For current best buys on headsets, click on your brand of choice.

Jabra productsPlantronics headsets

Polaris headsetsSennheiser headsets

For expert advice in choosing the best headsets for your business needs and budget, call us now on 0118 920 9420 or email us at info@com-solutions.co.ukYou can also take a look at our choosing the right headset page. 

Remember, using the right headset delivers greater staff comfort, increased productivity, better customer service, giving you a better return on your investment.

Is it wise to buy a refurbished headset?

On the face of it, buying a refurbished headset may seem like a sensible way to cut costs. However, in reality, using a refurbished headset will NOT give you the original manufacturer’s guaranteed quality, performance and most importantly safety.

Headset manufacturers do not provide genuine headset spares to third parties. Therefore all refurbished headsets advertised are fixed with ’second hand’ parts. This is why you will be offered ‘trade-ins’ and ‘buy backs’ by some organisations to replenish their spares supply.

These services, whilst they may at first glance appear to have your best interests at heart, actually undermine the quality of the product.

Although companies may offer guarantees on the working order of your refurbished headset, the integrity of the product is compromised and will be disowned by the manufacturer.

This has risks associated. Most importantly, the acoustic protection technology of a refurbished headset can no longer be trusted. As a wearer, your hearing may no longer be protected from sudden and loud noises through your headset. As an employer this leaves you wide open to liability should acoustic incidents occur. Visit our acoustic safety page for more information.

Is using a refurbished headset worth the risk?

For expert advice and safe alternatives to refurbished headsets which suit your budget, call us now on 0118 920 9420 or email us at info@com-solutions.co.uk