5 Myths about Acoustic Shock

Dispelling-Myths

Myth 1: I cannot get Acoustic Shock from sounds below 118 dB

Wrong! Research from Australia and Denmark suggest that the current recommended safeguard limit of 118dB will not prevent all instances of acoustic shock damage. The research suggested that an acoustic incident triggering an acoustic shock is frequently a tone at the level of 82 to 110 dB and in the frequency range of 2.3 to 3.4 kHz (Ref.Westcott*1). Thus, the 118db safeguard limit will not protect you from acoustic shock.

118db

Myth 2: My headset protects me from Acoustic Shock

Wrong! The reality is that acoustic incidents happen at noise levels below 118dB so even if your headset is compliant with typical telecoms headset standards, it will not protect you from acoustic shock. The average human pain threshold stands at 110dB, making any noise above 110dB painful for the person subjected to them. Levels up to 118dB are allowed by headset noise limiters making you and your staff susceptible to acoustic shock incidents.

Myth 3: Noise at Work Amplifiers protect you from Acoustic Shock

Wrong! Noise At Work amplifiers will only ensure you comply with the average 85dB sound exposure over an 8 hour working day. Most amplifiers will let sounds up to 118dB through, meaning you could be subjected to an Acoustic Shock incident.

Myth 4: Acoustic Shock will not have long lasting effects on the sufferer.

Wrong! Acoustic shock is a very serious issue. Symptoms not only vary from temporary impairment such as pain, muffled hearing, nausea and loss of balance but can lead to more serious and long term issues such as tinnitus. While permanent hearing loss is difficult to measure, people often suffer the symptoms of hearing loss. This typically means that they cannot tolerate loud noises such as a crying child or the ping of a microwave. Sufferers frequently also experience depression and anxiety making it difficult for them to continue to do their job.

Myth 5: The Noise at work regulation protects me from Acoustic Shock

Wrong! Not all USB and PC headsets have the same 118dB cut off as telecom headsets do. PC headsets are outside of the standard telecom legislation used for traditional contact centre headsets. Some PC headsets comply with the 118dB upper limit. Some do not. This can be harmful for you and your staff’s hearing. If you are using USB headsets it is vital that you check the equipment that you are using  to safeguard your hearing long term.

For more information on acoustic shock and how to prevent: http://www.com-solutions.co.uk/m4n?oid=1582

How Unified Communications Platforms can help you reduce your carbon footprint

Have you got telecommuters, mobile employees, distributed work teams and customers and partners in different time zones? If so, how big is your carbon footprint? And how much are you spending on travel a year?

Working effectively and productively over distances is difficult and expensive. Time is lost while searching for contact information, emails are missed and big travel budgets cost the company unnecessary money. This means you are missing out on opportunities.

What do you do if you need to connect people living at opposite ends of the country or even world? What do you do if you have too many messages arriving on a variety of devices?

By implementing Unified Communication solutions, such as Lync, a company can efficiently share information and help their staff enjoy a better work/life balance by reducing the amount of time they travel and search for information.

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For more information on how unified communications can help you:

http://www.com-solutions.co.uk/

Fire Alarms sounding at the caller’s end can cause Acoustic Shock

Launched in 1937, the British emergency services are the oldest in the world and they are known for their reliability and professionalism. As an emergency service operator it is vital to hear the person in need of help. However, due to the type of calls taken in Emergency Service Centres there is a greater likelihood of high pitched noises coming through the headset that can damage the hearing of staff.

So it is vital to protect your staff from excessive loud noises such as fire alarms or sirens. Any kind of operational failure or an abandoned 999 call are completely unacceptable. To ensure occupational health, staff needs to be protected from loud sounds or sudden shrieks.

Soundshield, an acoustic safety device, will take out these high frequency noises that damage your hearing. The device has proven to completely eliminate any risk of an acoustic shock occurring and yet maintaining excellent voice clarity.

More on Acoustic Shock here: http://www.com-solutions.co.uk/m4n?oid=1582

Unified Communications over Breakfast at Microsoft

Join us for breakfast at Microsoft Campus, Thames Valley Park, RG6 1WG on Wednesday 26th June 2013 at 09:00.

Over breakfast, Communications Solutions UK in association with Jabra and
Modality Systems will be presenting an informative session on the benefits of
Unified Communications Lync 2013.

Learn how Microsoft Lync, Communications Solutions UK, and Jabra will

  • Improve your company communications
  • Facilitate employee collaboration
  • Improve the speed of your return on investment
  • Increase user adoption

Who should attend?

  • Key decision makers from your business who are responsible for IT or communications
  • Businesses with no current Unified Communications strategy or who already run OCS or Lync 2010

Please register here to book your place for the Briefing.

If you are unable to attend the meeting, but would like to be kept informed of any future events or just can’t wait to find out how devices make experiences with Lync 2013, then please click here for a call back.

We otherwise look forward to meeting with you on Wednesday 26th June 2013.

Directions:

Microsoft Campus, Thames Valley Park, Reading,
RG6 1WG – Report to building 3 reception. For more information please click here

How Unified Communications can Maximise Productivity

Unified communications or UC is the integration of various communication channels (including IM, email and voice) into one user interface.  The general consumer example of this would be Skype.  From a business viewpoint Microsoft Lync is becoming the Unified Communications client of choice. Many organisations have already implemented this and others are expected to follow suit within the next 2-3 years.

This type of communication has been proven to increase productivty by reducing wasted time and maximising the methods of communication between colleagues and customers. Unified Communication implementation can start at using your PC with your telephony system to maximise your availability on different communication channels.  Some companies have implemented Unified Communications comprehensively (the integration of telephony, PC, mobile, email, IM and others).  This allows these respective organisations to reach new levels of productivity by being able to communicate wherever you are through a variety of devices.

Once you have Unified Communications in place it is important to select the right headset for your needs.  Headsets free up your hands and will allow you to work while on the phone.  This increase in productivity coupled with the benefit of UC will see you gain a return on investment in no time at all.  Click here to take a look at our Unified Communications headset buying guide.

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