Executive Worker Profile

In the last email we focused on mobile users, this time it’s the turn of office based executives. Typically they are looking for a wireless headset of the highest quality, with a stylish design and connectivity to multiple devices. Below are our top choices for the executive user:

If you are considering deploying a Unified Communications solution, we can offer user profiling services to make sure your business gets the right device to every user. For more information about user profiling or Unified Communications call our team:
0844 477 1622 or email [email protected]

Want the chance to win a Plantronics Voyager Legend UC Bluetooth headset? All you have to do is tell us your story of how flexible working and Unified Communications are changing the way you work, or dream big and tell us how you’d like flexible working to change your work-life balance. So send us an email to: [email protected]

User Profiling – Desk Based Worker

In our last UC newsletter we talked about how to categorise users. This week we’re going to look in more detail at the Desk-based user profile and the devices that best suit their needs.

The desk based user spends the majority of their day at a fixed work-station and requires headset connectivity with either a deskphone or a PC softphone via USB. Many offices these days tend to be busy and open plan, so assessing the background noise level is a factor in choosing your headset.

Noise cancelling is a must to reduce the amount of noise transmitted to the caller, ensuring calls are kept confidential. If noise levels are particularly high a 2-eared design may be preferable to block out background noise for the headset user.

Another consideration is mobility. If staff need to multi-task and move around the workplace whilst on the phone, a wireless headset can be invaluable.

Below are our recommended headsets for various combinations of the above considerations:

For details on these headsets follow the links below:
Sennheiser SC 60
Plantronics Blackwire C710
Jabra PRO 9450 Duo

If you are considering deploying a Unified Communications solution, call us to arrange a user profiling consultation. This way you make sure your business gets the right device for every user. For more information about user profiling or Unified Communications call our team:
0844 477 1622 or email [email protected]

Want the chance to win a Plantronics Voyager Legend UC Bluetooth headset? All you have to do is tell us your story of how flexible working and Unified Communications are changing the way you work, or dream big and tell us how you’d like flexible working to change your work-life balance. So send us an email to: [email protected]

How to report an acoustic incident easily

With an increased focus on acoustic safety and comfort in the workplace, Contact Centre and Workplace Safety Managers need to effectively and consistently monitor the noise levels that their contact centre agents’ are exposed to through their headsets.

The Soundshield 4G runs noise exposure software called Soundstat. This software enables the capture of noise data, its analysis and reporting in a user friendly way.

This benefits long-term hearing health and if an acoustic incident takes place, managers are equipped to investigate the event by easily reviewing the captured noise data.

Soundstat software runs on a PC and is captured by every Soundshield device. The data can easily be converted into graphs that display:
Dosimety example for website

-date and time
-noise exposure levels
-potential acoustic incidents
-input source
-output more
-individual user information

Headset Poetry

We love this poems on headsets! Maybe its time for you to get a new headset?

This headset doesn’t fit quite right,
The wire is tangled; the spring’s too tight.

The speaker’s screaming in my right ear,
Making it hard to say what I hear.

Making it hard to say what I write,
Tying my ears down good and tight.

Straitjacketed by this little mike,
I know what a schizophrenic’s life is like.

Hearing little voices inside my head,
A little voices repeating what I just said.

Am I crazy? My thoughts are about shot.
This little headset’s got my mind in a knot.

This serial killer has got to go,
Become a milquetoast average Joe.
You could say my head’s not screwed on right,
Time for a headset that’s not so tight.

A new point of view that’s out of sight.
Straight from one that’s wrapped too tight.

How can I get a new point of view?
Trade in this headset for an array mike that’s new!

Looking for more from your headset?

The Soundshield 4G is a protective device which sits between your phone or PC and your headset. Its Shriek rejection software rejects any loud or high pitched sounds to ensure that harmful noises never reach your ear.

How can you benefit from Soundshield 4G’s other features?

Soundshield provides the best acoustic protection and comes equipped with a range of other useful benefits.

Ergonomic Colour Touchscreen

 
Ergonomic Colour Touchscreen

The user friendly ergonomic colour touchscreen lets you easily change your settings to provide you with a simple and intuitive control interface. It shows you the volume control, microphone level, tone, display, mute and the PC to Desk-Phone switcher buttons.

For call quality that is like sitting ‘face-to-face’ with your caller, Soundshield uses HD Wideband to deliver excellent voice quality and intelligibility.

Soundpro Headset

Soundpro Headset

To demonstrate that you are adhering to the Noise at Work Directive and providing you and your staff with the best acoustic safety possible, Soundshield provides Sound Data Analysis. This is achieved through Soundstat software which lets you read and analyse data easily. Data is collected every minute so you can demonstrate compliance and identify any extraordinary noise events.

Dosimety example for website

Need more information?

Learn more on how to safeguard yourself and your staff from acoustic shock. Call us to arrange a trial or demonstration of Soundshield.

Have your own say!

Have you been affected by an acoustic shock incident? Would you share your experience for the benefit of other readers? Please tell us your story.

Follow the link to learn more about Acoustic Safety:

http://www.com-solutions.co.uk/m4n?oid=acoustic-safety