On the face of it, buying a refurbished headset may seem like a sensible way to cut costs. However, in reality, using a refurbished headset will NOT give you the original manufacturer’s guaranteed quality, performance and most importantly safety.
Headset manufacturers do not provide genuine headset spares to third parties. Therefore all refurbished headsets advertised are fixed with ’second hand’ parts. This is why you will be offered ‘trade-ins’ and ‘buy backs’ by some organisations to replenish their spares supply.
These services, whilst they may at first glance appear to have your best interests at heart, actually undermine the quality of the product.
Although companies may offer guarantees on the working order of your refurbished headset, the integrity of the product is compromised and will be disowned by the manufacturer.
This has risks associated. Most importantly, the acoustic protection technology of a refurbished headset can no longer be trusted. As a wearer, your hearing may no longer be protected from sudden and loud noises through your headset. As an employer this leaves you wide open to liability should acoustic incidents occur. Visit our acoustic safety page for more information.
Is using a refurbished headset worth the risk?