Are your agents protected against acoustic shock?

Don't put your staff at risk - protect against acoustic shock

What's your worst nightmare as a call centre manager? Probably that one of your staff suffers an acoustic shock incident or work induced hearing loss.

Acoustic shock and hearing damage are completely avoidable - but only with the correct technology.

Many headsets which claim to offer protection do not

If you are not sure whether your current set-up is as good as it could be, then why not contact us for a free, no obligation audit of your headset inventory.

As an acoustic safety specialist you can ask us about:

  • Noise exposure measurement and assessment
  • Advice on health & safety compliance for headset users
  • Choosing the right technology for you
  • Guaranteed acoustic safety

Guarantee acoustic safety

The Polaris Soundshield product range guarantees absolute acoustic safety, providing total peace of mind to headset users.

Soundshield 4G is a protective barrier device which sits between your phone or PC and your headset. Its shriek rejection software rejects any loud or high pitched sounds to ensure that harmful noises never reach your ear, while delivering crystal-clear sound and natural-feeling conversations.  It is the only product in the international marketplace that delivers this performance. This is particularly important in critical environments where headset wearers are more vulnerable to acoustic incidents.

Polaris Soundshield 4G also has an inbuilt reporting system which provides feedback on the noise levels that your staff are being exposed to. The sound data generated by its Soundstat software can be uploaded to your PC on demand. Data is collected every minute so you can easily demonstrate industrial sound compliance and identify any extraordinary noise events.

Call us now on 0118 920 9420 or email us at [email protected] for more information.

 

Why whistle at work when you can rock?

Seamlessly switch between work and entertainment with Plantronics’ new Voyager Focus UC headset

We’ve been trialling the new Voyager Focus UC in the office and it’s certainly getting the thumbs up, particularly with the current £25 cashback offer.

Chris, our Commercial Director, likes being able to switch between listening to music and taking calls and is impressed with the intuitive, well positioned call controls, which make it easy to use.

Julie, our MD, likes its messaging features; it sends her a message to say how much talk-time she has left and announces her callers.

The Voyager Focus UC works easily with your PC, mobile phone, tablet, Bluetooth enabled desk phone and smart watch. There is a Microsoft Skype for Business version too.

With up to 45 metres of crystal clear wireless range, up to 12 hours of talk-time and 15 hours of listening time, you can confidently enjoy the freedom to roam with no loss of fidelity.

It’s active and passive noise cancelling and immersive stereo sound enable you to concentrate on your calls or your music without distractions.

Click on the link below to buy your Voyager Focus UC headsets before December 31st and claim £25 cashback per headset when you purchase 3 or more.

Click here to see our other Plantronics promotions

Click here to see the cashback terms and conditions

Call us now on 0118 920 9420 or email us at [email protected] to find out more about choosing the perfect headset for you.

How to report an acoustic incident easily

With an increased focus on acoustic safety and comfort in the workplace, Contact Centre and Workplace Safety Managers need to effectively and consistently monitor the noise levels that their contact centre agents’ are exposed to through their headsets.

The Soundshield 4G runs noise exposure software called Soundstat. This software enables the capture of noise data, its analysis and reporting in a user friendly way.

This benefits long-term hearing health and if an acoustic incident takes place, managers are equipped to investigate the event by easily reviewing the captured noise data.

Soundstat software runs on a PC and is captured by every Soundshield device. The data can easily be converted into graphs that display:
Dosimety example for website

-date and time
-noise exposure levels
-potential acoustic incidents
-input source
-output more
-individual user information

Looking for more from your headset?

The Soundshield 4G is a protective device which sits between your phone or PC and your headset. Its Shriek rejection software rejects any loud or high pitched sounds to ensure that harmful noises never reach your ear.

How can you benefit from Soundshield 4G’s other features?

Soundshield provides the best acoustic protection and comes equipped with a range of other useful benefits.

Ergonomic Colour Touchscreen

 
Ergonomic Colour Touchscreen

The user friendly ergonomic colour touchscreen lets you easily change your settings to provide you with a simple and intuitive control interface. It shows you the volume control, microphone level, tone, display, mute and the PC to Desk-Phone switcher buttons.

For call quality that is like sitting ‘face-to-face’ with your caller, Soundshield uses HD Wideband to deliver excellent voice quality and intelligibility.

Soundpro Headset

Soundpro Headset

To demonstrate that you are adhering to the Noise at Work Directive and providing you and your staff with the best acoustic safety possible, Soundshield provides Sound Data Analysis. This is achieved through Soundstat software which lets you read and analyse data easily. Data is collected every minute so you can demonstrate compliance and identify any extraordinary noise events.

Dosimety example for website

Need more information?

Learn more on how to safeguard yourself and your staff from acoustic shock. Call us to arrange a trial or demonstration of Soundshield.

Have your own say!

Have you been affected by an acoustic shock incident? Would you share your experience for the benefit of other readers? Please tell us your story.

Follow the link to learn more about Acoustic Safety:

http://www.com-solutions.co.uk/m4n?oid=acoustic-safety