Are your agents protected against acoustic shock?

Don't put your staff at risk - protect against acoustic shock

What's your worst nightmare as a call centre manager? Probably that one of your staff suffers an acoustic shock incident or work induced hearing loss.

Acoustic shock and hearing damage are completely avoidable - but only with the correct technology.

Many headsets which claim to offer protection do not

If you are not sure whether your current set-up is as good as it could be, then why not contact us for a free, no obligation audit of your headset inventory.

As an acoustic safety specialist you can ask us about:

  • Noise exposure measurement and assessment
  • Advice on health & safety compliance for headset users
  • Choosing the right technology for you
  • Guaranteed acoustic safety

Guarantee acoustic safety

The Polaris Soundshield product range guarantees absolute acoustic safety, providing total peace of mind to headset users.

Soundshield 4G is a protective barrier device which sits between your phone or PC and your headset. Its shriek rejection software rejects any loud or high pitched sounds to ensure that harmful noises never reach your ear, while delivering crystal-clear sound and natural-feeling conversations.  It is the only product in the international marketplace that delivers this performance. This is particularly important in critical environments where headset wearers are more vulnerable to acoustic incidents.

Polaris Soundshield 4G also has an inbuilt reporting system which provides feedback on the noise levels that your staff are being exposed to. The sound data generated by its Soundstat software can be uploaded to your PC on demand. Data is collected every minute so you can easily demonstrate industrial sound compliance and identify any extraordinary noise events.

Call us now on 0118 920 9420 or email us at [email protected] for more information.

 

Beat the October Price Rise

Jabra and Polaris are about to put up their prices! Buy now and save money

Post Brexit global currency fluctuations are affecting the tech companies.

Jabra and Polaris are the latest in a long list of manufacturers to increase prices. In line with others, we are anticipating price increases of at least 10%.

These increases will be applied across their product ranges from October 1st so if you are considering upgrading, replacing or investing in headset technology, act now and save money.

Call us on 0118 920 9420 to discuss your requirements or email us at [email protected].  If you know which products you need, why not visit our webshop to purchase.

As a Jabra Gold Partner and sole European Polaris distributor, you can rely on us for expert advice, competitive pricing and robust stock levels.

Top notch acoustic protection

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“Top notch acoustic protection”

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Polaris Soundshield delivers on safety, quality and performance

“If you are looking for a vast improvement in your wireless experience for either yourself or your call centre employees, then the Polaris Soundshield Wireless headset is sure to deliver what you are looking for” according to the Australian Business Executive Magazine.

In its recent product review, the Soundshield wireless is praised for its “unparalleled acoustic protection and HD wideband sound quality”.  Everyone wants to safeguard their hearing.  This is why acoustic safety is important to us all.

Read the full review on how Soundshield delivers protection, sound quality and performance.

If you would like more information about Soundshield wireless headsets, call us now on 0118 920 9420 or email us at [email protected]

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Bookmark this page to save money on headsets

Bookmark our promotions page to keep up to date with the latest offers on headsets from the major manufacturers

For current best buys on headsets, click on your brand of choice.

Jabra productsPlantronics headsets

Polaris headsetsSennheiser headsets

For expert advice in choosing the best headsets for your business needs and budget, call us now on 0118 920 9420 or email us at [email protected]You can also take a look at our choosing the right headset page. 

Remember, using the right headset delivers greater staff comfort, increased productivity, better customer service, giving you a better return on your investment.

Be comfortable with a Polaris headset…and get a free cable

It’s a great time to experience the superior comfort of a Soundpro headset. Why not take advantage of our latest offer and get a free cable when you buy a headset from our Soundpro wideband, noise-cancelling corded range. Offer ends October 31st.

Why bother with a headset?

Do you spend a significant proportion of your working day with the phone jammed under your chin? Using a headset to take and make calls will allow you to multi-task while immediately reducing the potential of back and neck strain.

Can your customers hear you clearly? Investing in a headset with noise cancelling technology will deliver better customer service and increase your concentration and efficiency by ensuring clear two-way conversation.

A Soundpro headset is robust, comfortable to wear and has first-class sound quality. All of this at an exceptional starting price of £50.41 excl VAT, with a free cable worth £11 and backed by a 2 year warranty. What’s not to like?

This is what one of our customers says about Soundpro:

“The Constabulary specifically chose Soundpro Wideband headsets due to their sound quality and their ability to transmit crystal-clear conversations; something which is imperative when dealing with emergency calls.  We also took into consideration their high level of comfort and durability, which are both very important factors for our Control Room agents who may be taking calls for up to eight hours a day.  Our staff have found that the Soundpro Wideband headsets provide exceptional performance and easily meet all their expectations.”  PC Jon Wiffen, Gloucestershire Constabulary

Click on the link below to buy your headset with free cable.

If you need advice on the right headset for you, or more information call us now on 0118 920 9420 or email us at [email protected]

Noise At Work – What You Need To Know

As more and more people are employed in offices and contact centres, there is a growing risk of exposure to dangerous noise levels. Though there are regulations in place that deal with noise exposure, they are not always understood and correctly enforced in offices where headsets are used.

Make sure you keep your headset users safe. Everything you need to know about the regulations and risks is explained in our Noise At Work paper.

Read the “Noise At Work” paper

There are several devices on the market to protect headset users from acoustic shock and ensure compliance with EU regulations. Here are a selection of the best:Protecting your headset users

Polaris Soundshield – The ultimate all round protection. Soundshield removes unwanted noise from a call without affecting the voice communication by analysing and eliminating only ‘offensive’ sound frequencies. In this way call clarity is maintained and headset users safeguarded. Noise exposure data can also be downloaded to demonstrate legislative compliance.

Plantronics DM15E – A digital amplifier that uses Plantronics’ SoundGuard Digital technology to filter sudden noise spikes and monitor daily sound exposure.

Jabra Link 850 – Using Digital Signal Processing the Jabra Link 850 removes hiss, buzz and other background artefacts from calls as well as automatically adjusting calls to a consistent volume.

How to report an acoustic incident easily

With an increased focus on acoustic safety and comfort in the workplace, Contact Centre and Workplace Safety Managers need to effectively and consistently monitor the noise levels that their contact centre agents’ are exposed to through their headsets.

The Soundshield 4G runs noise exposure software called Soundstat. This software enables the capture of noise data, its analysis and reporting in a user friendly way.

This benefits long-term hearing health and if an acoustic incident takes place, managers are equipped to investigate the event by easily reviewing the captured noise data.

Soundstat software runs on a PC and is captured by every Soundshield device. The data can easily be converted into graphs that display:
Dosimety example for website

-date and time
-noise exposure levels
-potential acoustic incidents
-input source
-output more
-individual user information

Looking for more from your headset?

The Soundshield 4G is a protective device which sits between your phone or PC and your headset. Its Shriek rejection software rejects any loud or high pitched sounds to ensure that harmful noises never reach your ear.

How can you benefit from Soundshield 4G’s other features?

Soundshield provides the best acoustic protection and comes equipped with a range of other useful benefits.

Ergonomic Colour Touchscreen

 
Ergonomic Colour Touchscreen

The user friendly ergonomic colour touchscreen lets you easily change your settings to provide you with a simple and intuitive control interface. It shows you the volume control, microphone level, tone, display, mute and the PC to Desk-Phone switcher buttons.

For call quality that is like sitting ‘face-to-face’ with your caller, Soundshield uses HD Wideband to deliver excellent voice quality and intelligibility.

Soundpro Headset

Soundpro Headset

To demonstrate that you are adhering to the Noise at Work Directive and providing you and your staff with the best acoustic safety possible, Soundshield provides Sound Data Analysis. This is achieved through Soundstat software which lets you read and analyse data easily. Data is collected every minute so you can demonstrate compliance and identify any extraordinary noise events.

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Need more information?

Learn more on how to safeguard yourself and your staff from acoustic shock. Call us to arrange a trial or demonstration of Soundshield.

Have your own say!

Have you been affected by an acoustic shock incident? Would you share your experience for the benefit of other readers? Please tell us your story.

Follow the link to learn more about Acoustic Safety:

http://www.com-solutions.co.uk/m4n?oid=acoustic-safety