Benefits of Wireless Technology

Wireless technology represents the future of computer and internet connectivity.  A wireless network transmits information by radio and microwave signals. Other than the fairly obvious advantage of not having to faff around with cables there are numerous other advantages that wireless technology holds. Lets take a look at 4 wireless devices that can help you be more efficient, productive and connected.

Wireless Headsets:

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If you work in an environment where you continuously take and make calls, such as a call centre, then being tied to your desk can be very frustrating. What’s more, it is unhealthy for you. By adopting a wireless headset, you aren’t stuck in the same position all day. You can get up, stretch your legs, move about and this not only gives you a bit of exercise, but it relieves the strain of the day. Wireless headsets increase production and create better time efficiency on each call because you will be able to look up the information you need while still on the call. Thus, a wireless headset will improve your satisfaction, as well as that of customers.

Wireless Acoustic Shock protection:

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If you are using a wireless headset on a regular basis it is vital that you protect yourself from Acoustic Shock and other possible hearing damage. The Soundshield Wireless is unique in this aspect. Offering you a wireless headset which comes with its previously mentioned benefits, the Soundshield device intelligently analyses sounds before they reach the ear of the headset user and removes any loud and high pitched sounds. This provides you with reassurance and comfort.

Wireless Keyboard and mouse:

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Wireless keyboards and mice are a key player in improving office ergonomics. The lack of cables and wires helps you maintain the required distance between the screen and the seating. When the PC is not being used, these devices can easily be removed to supply more space. Furthermore, if you are a flexible worker, wireless keyboards and mice allow you to use them on more than one PC saving you space and money.

Wireless Printer:

When looking into the benefits of a wireless printer the lack of cables plays an important role. While a wired printer has limited placement options as it needs to be sat near a plug, a wireless printer has no such limitations. If office space is scarce then this is particularly attractive. Mobile printing is another great benefit as many wireless printers can be connected with any smartphone or tablet within the network. So if a meeting runs over, the weekly status report can quickly be printed on a different device.

Growth in Contact Centres has introduced a new term: “Acoustic Shock”

The rapid growth in the early 1990s of the contact centre industry coincided with increased numbers of contact centre employees reporting unusual and worrying symptoms following exposure to an unexpected loud sound, later termed an ‘acoustic shock’.

An Acoustic Shock Incident is caused by a sudden, loud unexpected, high frequency sound via a headset. These include alarms, sirens, fax machine tones or system feedback.

All employees have a right to safety in the workplace, however for headset users this expectation is not always met. Companies who have had medical claims brought against them have had to pay out substantial compensation. Following incidents of this type, their workforce is likely to be demotivated and experience low morale. Individuals find themselves off work for extended periods of time and in many instances experience a great deal of personal suffering.

How can I protect myself and my employees?

The Soundshield 4G is a protective device which sits between your phone or PC and your headset. Its Shriek rejection software rejects any loud or high pitched sounds to ensure that harmful noises never reach your ear.

Furthermore, the Soundshield 4G provides you with HD Wideband sound so you can enjoy calls with excellent voice quality and intelligibility.

It comes with an ergonomic colour touchscreen display so you can easily adjust the volume, microphone levels, tone, display and mute. The PC to desk phone switcher button lets you quickly change your settings to provide you with optimum comfort.

Have your own say!

Have you been affected by an acoustic shock incident? Would you share your experience for the benefit of other readers? Please tell us your story.

Follow the link to learn more about Acoustic Safety:

http://www.com-solutions.co.uk/m4n?oid=acoustic-safety

How Unified Communications Platforms can help you reduce your carbon footprint

Have you got telecommuters, mobile employees, distributed work teams and customers and partners in different time zones? If so, how big is your carbon footprint? And how much are you spending on travel a year?

Working effectively and productively over distances is difficult and expensive. Time is lost while searching for contact information, emails are missed and big travel budgets cost the company unnecessary money. This means you are missing out on opportunities.

What do you do if you need to connect people living at opposite ends of the country or even world? What do you do if you have too many messages arriving on a variety of devices?

By implementing Unified Communication solutions, such as Lync, a company can efficiently share information and help their staff enjoy a better work/life balance by reducing the amount of time they travel and search for information.

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For more information on how unified communications can help you:

http://www.com-solutions.co.uk/