Transformation through the Cloud

If you are considering how using Cloud services can benefit your business then let us introduce you to our customer Horizon Digital Sound & Vision. They decided to embrace change and have not looked back.

“Sharing data via the cloud is transforming how we do things. As I get my head around it, I can see more potential improvements and cloud based data storage is a revelation!” Les, Horizon

Horizon Digital Sound & Vision are a family run business supplying aerials, satellite systems and digital home entertainment systems across the South of England.

When they approached us for help, their phone and IT systems were no longer supporting the smooth running of their business, resulting in inefficiency and frustration.

They were at a crossroads – fix what they had or try something new. Horizon were clear that they wanted a solution that was cost-effective, required minimal investment and would be future-proof.

For the complete transformation that they needed we agreed that a combined solution using hosted telephony and Microsoft Office 365 was the way forward. This would reduce their operating costs and provide a phone and IT service that was fully customisable and always up-to-date.

Updating their phone system

 A Cisco hosted system as a pay-monthly subscription service using a broadband line gave them ultimate flexibility. This feature-rich system provided them with the tools to deliver a professional and efficient call experience to their customers.

Transforming their IT system

Having been plagued with on-site server problems, Horizon saw the advantage of moving to Office 365, a hosted pay-monthly subscription IT service. The benefits of Office 365 included data security, automatic software updates and the flexibility to share information both in the office and remotely on any device.

“The day to day running of the business has been transformed. When we trialled Office 365, our engineers offered to pay for it personally if we had chosen not to have it! They liked accessing their diaries, emails, and files from anywhere at any time from not only their work laptops, but iPhones and even their home computers too – this helped with the smooth running of the business and helped them manage their own time and customers more efficiently.” Sara, Horizon

To read the full case study click here.

Call us now on 0118 920 9420 or email us at [email protected] to discover how your business can benefit from migrating to the Cloud.

Why your New Year business resolution should be to consider migrating to the cloud

Research by the Cloud Industry Forum indicated that during 2015, over 4 in 5 UK organisations used at least one Cloud service. This year more small and medium businesses are planning to make the transition to the Cloud and for good reason.

Here are five good reasons why you should be considering it too:

Freedom: You can access your phone service, data, software, servers, and emails from anywhere at any time and on any device. All you need is an internet connection. This delivers your business significant flexibility and increased productivity.

Agility: You can easily scale your system up and down to suit your changing business needs. A responsive IT infrastructure allows your business to be agile.

Economy: Your savings will be significant. Cloud computing hugely reduces capital and infrastructure costs. Once set up, you will only pay for what you use on a monthly subscription basis which includes ongoing support and maintenance.  In addition, upgrades are automatic and free so you are futureproof at no extra cost. All this means that your IT costs are predictable and manageable.

Continuity:  Most SMEs don’t have an effective disaster recovery and continuity infrastructure in place. With cloud computing you can have peace of mind that if disruption or disaster strikes then your business continuity will be guaranteed. Your data and applications are safely stored and managed so you don’t have to worry.

Security: Ensuring the security and integrity of your data is a top priority. Your system is hosted in secure data centres using leading edge encryption and authentication technologies to protect your data and applications.

Call us now on 0118 920 9420 or email us at [email protected] to discover how your business can benefit from migrating to the Cloud.

Time is ticking – don’t miss saving £40 on a Jabra Pro 900 headset!

Cashback_UK_email_signature_300x250 borderJabra are feeling festive and have doubled the cashback on their Pro 900 series wireless headsets! That’s a saving of £40 per headset. You need to make your purchase by 23rd December and claim your cashback by January 15th….that’s not long! See the details for this and other Jabra cashback offers below.

Want the freedom to move and multi-task? The Jabra PRO™ series is a reliable and affordable way to enjoy the freedom of going wireless. Its intuitive, easy to use design with noise cancelling and security technology gives you a great call experience.

If you’ve never used a wireless headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers – Reality HR.

Click on the product offers below to find out more or to buy and benefit from Jabra’s cashback offers.



Click here to see the terms and conditions.

Call us on 0118 920 9420 or email us at [email protected] for more information.

We’ve got Christmas all wrapped up for you with our unrepeatable offers

We’ve put together some great offers for your work, rest and play this Christmas. Don’t miss out on them!

voyagerVoyager Legend – Plantronics’ intelligent and intuitive Bluetooth headset for your mobile helps you continue your important conversations while you’re on the move. Enjoy unsurpassed audio and comfort, easy voice commands, effective noise cancelling triple microphone precision and incoming caller announcements. RRP £79.99. Our offer price £49.58 (incl VAT). Buy now

backbeat-pro border 2Backbeat Pro – You’re going to need a longer playlist. These active noise cancelling headphones deliver up to 24 hours of continuous wireless music, perfect for working, relaxing and travelling. Pillow-soft ear cushions deliver long-wearing comfort and easy on-ear controls allow you to control your listening up to 100m away and seamlessly switch connections to answer a call. RRP £199.00. Our offer price £160.00 (incl VAT). Buy now

jabra sport pulseJabra Sport Pulse – Take your training to the next level and get the ultimate wireless workout with Jabra Sport Pulse Wireless earbuds and the Jabra Sport Life™ app. This all-in-one training solution combines an in-ear precision heart rate monitor, immersive Dolby® sound, and real-time voice coaching that will inspire you to achieve the impossible. Cut the clutter and experience true freedom of movement without compromise. RRP 199.00. Our offer price £151.10 (incl VAT). Buy now

gamecom 788 newGameCom 788 – Immerse yourself in the game with stunning Dolby® 7.1 surround sound. Stay focused on winning – adjust volumes without taking your eyes off the screen. Be clearly heard by your team  or opponents through the noise cancelling microphone. After the game, keep these comfortable Plantronics headphones on to catch up with friends on Skype or relax and enjoy your movies and music in stunning, cinematic sound. RRP £69.99. Our offer price £41.36 (incl VAT)Buy now

Call us now on 0118 920 9420 or email us at [email protected] for help or information on the perfect Christmas gift.

 

Fight the gender imbalance

Did you know that in the UK only 1 in 10 IT Directors and only 17% of IT specialists are women?

As a woman business owner, Julie Watling, Communications Solutions UK’s MD and founder, is keen to help fight the gender imbalance within the technology sector where women are sadly under-represented.

With this in mind, Julie is proud that Communications Solutions UK is a WEConnect International certified women-owned business.

WEConnect International, founded in the US, is a corporate-led non-profit organisation that helps build economic growth by empowering women business owners to succeed in global markets. Since 2009 WEConnect has provided certification, resources and mentoring for businesses that are at least 51% owned, managed and controlled by one or more women, based outside the US. WEConnect International corporate members represent $1 trillion in annual purchasing power and are true pioneers in inclusive sourcing and global supplier development.

On the 24th November 2015, WEConnect International hosted their annual European conference in London which Julie attended. The photo above shows Maggie Berry, WE Executive Director for Europe (left) with Julie. The event brought together over 150 supporters of the organisation including women-owned businesses and representatives from their corporate members.

Attendees came from the UK, Ireland, the Netherlands, Slovakia, Switzerland, Romania, Bulgaria, Mexico and the US so it was a truly international gathering! There was a wide mix of speakers, presentations, breakout sessions and networking opportunities all with a focus on supporting and connecting women-owned businesses. One said “It was a privilege to have participated in one of the most interesting and relevant conferences I have ever attended. The conference was so well organized and the content and the speakers were really amazing.” Watch a short 2 minute video about the conference here.

If you would like to find out more about WEConnect International, please visit their website http://weconnectinternational.org.

Call us now on 0118 920 9420 to discuss our eligibility for your diversity policy or email us at [email protected] to request a copy of our certification.

Is your screen supporting your meetings?

As technology moves on, the TV in the corner of the meeting room just doesn’t support today’s business needs.

If you want to connect to multiple devices easily, play HD video, see your virtual colleagues clearly, or interact with your screen instead of using a whiteboard, then have you thought about an HD Large Format Display (LFD)?

Whatever your budget or business need there is a wide range of screens and LFDs available.

Why not try a ViewSonic interactive ViewBoard? These 10-point-touch enabled LFDs range from a 55 inch full HD screen right through to an
84 inch screen that uses new 4K Ultra HD technology – that’s an impressive four times more detail, depth, and clarity than HD.

LFDs are designed with businesses in mind. With the ViewSonic ViewBoard range you can:

  • Easily connect your devices through versatile selection of inputs – HDMI, SCART, USB, VGA and DVI which means you can connect a PC or laptop with a more generic PC cable.
  • Write or draw on the display’s surface if you choose an interactive model – ideal for presentations and training
  • Write, edit, and transform documents and images on-screen with pre-installed software – perfect for collaborative meetings. Or upgrade to include a slot in Windows 8 PC for powerful computing capabilities.
  • Play back your presentations and multimedia content or connect to the Internet through onboard 8 GB USB drive and LAN connection – no need for a PC.
  • Enjoy guaranteed jitter-free multi-media and crisp, vibrant, large as life images.

Call us now on 0118 920 9420 or email us at [email protected] to find the right screen for you or to place your order. Remember that these screens are special order items.

Put Sennheiser to the test – you won’t be disappointed

If you want all-day comfort, background noise reduction and quality sound, why not try a Sennheiser headset?

Enjoy the freedom to multi-task or confidently move around the office, while concentrating on your all-important conversations.

Now is a great time to buy Sennheiser as you get a free handset lifter or EHS cable with any wireless DW system, or free bottom cable with any wired headset*.

sovereign housing with borderSovereign Housing, one of the largest housing associations in England, is enjoying the benefits of Sennheiser’s DW wireless series across their three contact centres:

The Sennheiser DW wireless headset is a revelation. The headset itself is really comfortable to wear and the sound quality is great. I have worked in situations where lower quality headsets needed constant replacing, draining budgets. But the DW series is very tough and our staff take pride in their headsets. The wireless headsets allow our advisors to multi-task and get up and move around the office which helps relieve stress, particularly if they have been dealing with a challenging caller.” Find out more

Click on the links below to take advantage of our latest Sennheiser offers.

*Click here to read the terms and conditions

Call us now on 0118 920 9420 or email us at [email protected] and we will help you chose the perfect headset for your needs.

Take Control of your Communications

strike 1With a hosted phone system your communications are no longer at the mercy of rail strikes, adverse weather, unexpected events or delayed engineers – it’s business as usual!

A hosted phone system puts you in control. As well as safeguarding your business continuity, it puts your organisation’s entire communications at your fingertips. You can manage your extensive call features and make system changes instantly. This brings freedom and agility to your business.

What control benefits can you expect?

  • Keep your business agile and responsive – easily scale up and down as required
  • Peace of mind that if disaster strikes then business continuity is guaranteed
  • Financial control through pay-as-you-go monthly subscription plans
  • Decide where and when you work
  • Decide what device you use
  • Keep your existing published phone numbers or choose new ones
  • Easy management and customisation.

Click here to discover more benefits of hosted telephony.

Call us now on 0118 920 9420 or email us at [email protected] to discover how your business can benefit from hosted telephony.

Does your phone system enable you to work flexibly?

work flexibility with borderWere you a frustrated commuter during the summer tube strikes, wishing you could work from home? Or is your business moving or expanding and changing your phone system is a headache?

In these situations, switching to a hosted phone system will deliver the freedom and flexibility that your business needs and your staff will love.

What flexibility benefits can you expect?

  • Work effectively from anywhere and achieve a better work/life balance.
  • Use any device – PC, mobile, laptop, tablet.
  • Relocate with no interruption of service, regardless of whether your move is local or overseas.
  • Take your phone numbers with you wherever you go.
  • Full functionality for 5 or 5000 staff.
  • User friendly admin to quickly add or remove users.
  • Easily customise the extensive range of call handling features.

Click here to find out more.

Call us now on 0118 920 9420 or email us at [email protected] to discover how your business can benefit from hosted telephony.

Next time, we’ll take a closer look at the cost savings that hosted telephony will bring your business.

Be more productive for less with Jabra Cashback offers

Be more Productive for Less with Jabra Cashback offers
Jabra_cashbackbox-140116Now is the time to upgrade your headset! Take advantage of Jabra’s cashback offers available until the end of September.

Want the freedom to move and multi-task? The Jabra PRO™ series is a reliable and affordable way to enjoy the freedom of going wireless. Its intuitive, easy to use design with noise cancelling and security technology gives you a great call experience.

Noisy office? Using an Evolve series headset allows you to continue to be connected – to take and make calls – whilst enjoying your own concentration zone. The Evolve 80 provides active and passive noise cancelling technology to help you tune out noise and tune into work and gives you the freedom to connect with a variety of devices.

If you’ve never used a headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers – Reality HR.

Click here to see the terms and conditions.

Call us on 0118 920 9420 or email us at [email protected] for more information.