Transformation through the Cloud

If you are considering how using Cloud services can benefit your business then let us introduce you to our customer Horizon Digital Sound & Vision. They decided to embrace change and have not looked back.

“Sharing data via the cloud is transforming how we do things. As I get my head around it, I can see more potential improvements and cloud based data storage is a revelation!” Les, Horizon

Horizon Digital Sound & Vision are a family run business supplying aerials, satellite systems and digital home entertainment systems across the South of England.

When they approached us for help, their phone and IT systems were no longer supporting the smooth running of their business, resulting in inefficiency and frustration.

They were at a crossroads – fix what they had or try something new. Horizon were clear that they wanted a solution that was cost-effective, required minimal investment and would be future-proof.

For the complete transformation that they needed we agreed that a combined solution using hosted telephony and Microsoft Office 365 was the way forward. This would reduce their operating costs and provide a phone and IT service that was fully customisable and always up-to-date.

Updating their phone system

 A Cisco hosted system as a pay-monthly subscription service using a broadband line gave them ultimate flexibility. This feature-rich system provided them with the tools to deliver a professional and efficient call experience to their customers.

Transforming their IT system

Having been plagued with on-site server problems, Horizon saw the advantage of moving to Office 365, a hosted pay-monthly subscription IT service. The benefits of Office 365 included data security, automatic software updates and the flexibility to share information both in the office and remotely on any device.

“The day to day running of the business has been transformed. When we trialled Office 365, our engineers offered to pay for it personally if we had chosen not to have it! They liked accessing their diaries, emails, and files from anywhere at any time from not only their work laptops, but iPhones and even their home computers too – this helped with the smooth running of the business and helped them manage their own time and customers more efficiently.” Sara, Horizon

To read the full case study click here.

Call us now on 0118 920 9420 or email us at [email protected] to discover how your business can benefit from migrating to the Cloud.

Take Control of your Communications

strike 1With a hosted phone system your communications are no longer at the mercy of rail strikes, adverse weather, unexpected events or delayed engineers – it’s business as usual!

A hosted phone system puts you in control. As well as safeguarding your business continuity, it puts your organisation’s entire communications at your fingertips. You can manage your extensive call features and make system changes instantly. This brings freedom and agility to your business.

What control benefits can you expect?

  • Keep your business agile and responsive – easily scale up and down as required
  • Peace of mind that if disaster strikes then business continuity is guaranteed
  • Financial control through pay-as-you-go monthly subscription plans
  • Decide where and when you work
  • Decide what device you use
  • Keep your existing published phone numbers or choose new ones
  • Easy management and customisation.

Click here to discover more benefits of hosted telephony.

Call us now on 0118 920 9420 or email us at [email protected] to discover how your business can benefit from hosted telephony.

Reduce your communications costs without compromising on quality

cost-cutting-tips-1110x400How do you afford a phone system with the call features to keep your customers happy and smarter working features to keep your staff happy…..without busting the budget?

A hosted telephone system delivers feature rich, high quality communications that provide for all your smarter working needs, whilst bringing significant cost savings.

What cost benefits can you expect?

  • Easy budgeting with predictable monthly outgoings
  • Lower call costs and free calls between users anywhere
  • Huge savings on traditional phone-line rental by moving to broadband
  • Reduction in real-estate costs through home working and hot-desking
  • Minimal capital investment
  • Inclusive system maintenance
  • Automatic system upgrades and features.

Click here to find out more.

Call us now on 0118 920 9420 or email us at [email protected] to discover how your business can benefit from hosted telephony.

Next time, we’ll take a closer look at the control that hosted telephony will bring your business.

Have you outgrown your traditional phone system?

old-time-switchboard

  • Can you easily customise features and change your phone package as your needs change?
  • Does your phone system make it easy for your team to work flexibly on a variety of devices?
  • Are you enjoying lower call charges and free calls?

If the answer to any of these questions is no, then why not call us to discuss how your business can benefit from moving to a hosted phone system.

What should you expect?

You can enjoy feature-rich, high-quality communications delivered as a service that is flexible, responsive, secure and cost-effective.

Delivered to you as a monthly pay-per-user subscription service via a broadband line, you benefit from minimal set-up costs and whether you have 5 or 5000 staff, it is fully customisable and scalable to meet your changing needs.

Being hosted gives you the freedom to communicate through a range of devices whether you are in the office, working from home or on the road.  You can make significant savings on call costs particularly as calls between users, irrespective of device and location, are free.

You also have peace of mind that as upgrades and new features are introduced, you benefit from them automatically; it’s a truly future-proof solution. Click here to read more.

Call us now on 0118 920 9420 or email us at [email protected] to discover how your business can benefit from hosted telephony.

Next time, we’ll take a closer look at how hosted telephony can bring freedom and flexibility to your business..

GO WIRELESS FOR LESS

While stocks last you can pick up the Jabra GN9330e for only £99 ex VAT (normally £179.63).

The Jabra GN9330e lets you escape from your desk. It frees you from the limitations of your conventional telephone handset, providing you with hands-free convenience and freedom of movement.  With all-day comfort and superb sound clarity there has never been a better time to revolutionize the way you work.

  • 9 Hour Battery Life
  • 100m Range
  • Weighs Just 26 Grams
  • Noise Cancelling Microphone
  • 2 wearing styles (Ear hook or Headband)

If you have any questions, would like to discuss your communications requirements or get a quote, then please call our team on 0844 477 1622 or emails us at[email protected]

Unified Communications – What can it do for you?

This week our resident Unified Communications expert, Chris Watling, explains the business benefits of Unified Communications.

 

Business benefits for the SME

In the past Unified Communications solutions were very expensive so were only viable for the large enterprise. As more Unified Communications offerings have come on the market they have become more affordable. In the last few years cloud computing has really taken off as a way of delivering complex services. This means that you can now get some of the best Unified Communications systems available as hosted solutions. This makes your life easier. You don’t have to invest in hardware, or have the hassle of supporting your chosen system.
SME’s in particular can get some fantastic business benefits from investing in a Unified Communications platform.

  1. Better staff collaboration resulting in increased productivity.
  2. The capability to expand the business quickly with minimal requirements for additional hardware and office space.
  3. The ability  to offer more flexible working options to staff, including home working. This leads to improved staff satisfaction and better staff retention.
  4. Improved collaboration with suppliers and customers though presence information, this leads to faster response times and more efficient workflow.
  5. Better response times. As staff can pick up messages on multiple devices, they will be perceived as being more responsive to external contacts; this will increase customer satisfaction and increase sales.

Have we raised more questions, than we have answered? If you would like to explore how UC can benefit your organisation, please do make contact. For more information and impartial advice call us on 0844 477 1622 or email [email protected]

Want the chance to win a Plantronics Voyager Legend UC Bluetooth headset? All you have to do is tell us your story of how flexible working and Unified Communications are changing the way you work, or dream big and tell us how you’d like flexible working to change your work-life balance.
So send us an email to: [email protected]

How Unified Communications can Maximise Productivity

Unified communications or UC is the integration of various communication channels (including IM, email and voice) into one user interface.  The general consumer example of this would be Skype.  From a business viewpoint Microsoft Lync is becoming the Unified Communications client of choice. Many organisations have already implemented this and others are expected to follow suit within the next 2-3 years.

This type of communication has been proven to increase productivty by reducing wasted time and maximising the methods of communication between colleagues and customers. Unified Communication implementation can start at using your PC with your telephony system to maximise your availability on different communication channels.  Some companies have implemented Unified Communications comprehensively (the integration of telephony, PC, mobile, email, IM and others).  This allows these respective organisations to reach new levels of productivity by being able to communicate wherever you are through a variety of devices.

Once you have Unified Communications in place it is important to select the right headset for your needs.  Headsets free up your hands and will allow you to work while on the phone.  This increase in productivity coupled with the benefit of UC will see you gain a return on investment in no time at all.  Click here to take a look at our Unified Communications headset buying guide.

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