Are your communications the best they can be?

 

Are your Communications the best they can be?

As a small or medium sized business, you can provide the personal connection that larger companies can’t.  So how can you ensure that your communications systems best support these important customer relationships?

>  Use a high quality phone system that is always reliable, responsive and adaptable. Read more

>   Ensure that your team are effective and productive on customer calls – using noise-cancelling wireless headsets ensure clear two-way conversations while allowing your team to be hands-free to multi-task and move around.  Read how wireless technology transformed working practice for Tylney Hall Hotel.

>   Give your team a simple, integrated system where they can easily access applications, data, email and calendars enabling them to always have your most up-to-date information at their fingertips. Read how Cloud services revolutionised business practice for Horizon Satellites.

>   Keep your team connected and mobile by giving them the tools to work seamlessly from anywhere on any device. Read more.

Call us now on 0118 920 9420 or email us at [email protected] for more information.

 

 

Go wireless for less with Plantronics cashback offers

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Go wireless for less with Plantronics cashback offers

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Make every penny count this summer

Now is the time to upgrade your Plantronics headset with great cashback offers on wireless headset systems. Offers available until 30th September.

Freedom to Connect

Keep your hands free, and work smarter and more flexibly throughout your day with Plantronics Wireless DECT headsets.

Whether you have a traditional telephone system, want to connect through your PC, or need multiple device connectivity, Plantronics has the headset for you.

Call us now on 0118 920 9420 or visit the Plantronics promotions page on our website and save money.

Cashback details

Savi 700 cashback offerSavi 700 series – with multi-device connectivity, a newly designed convertible headset, and up to 120 metres of wireless range, you can easily switch and mix audio between desk phone, PC and mobile phones with one intelligent, wireless headset system. Perfect for supporting your Unified Communications needs.

 

savi 400 promoSavi 400 series – PC-based office and remote workers can enjoy excellent audio quality, up to 100 metres of wireless range, simple call management and three wearing styles.

 

 

Plantronics cashback offer on CS500CS500 series – this best-seller for nearly a decade offers high quality desk phone communications with up to 120 metres of wireless range, one touch simple call management and four comfort-tested wearing styles.

 

Click here to see the terms and conditions of the Plantronics cashback offers.

Why use a headset?

If you’ve never used a headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers.

Wondering which headset is right for you? Browse our page on choosing a headset

Call us on 0118 920 9420 or email us at [email protected] for more information.

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Get the latest

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Noise Cancelling – is it worth the extra cost?

If you have ever called a customer contact centre and struggled to hear the agent over background noise, then it’s very likely that they were not using noise cancelling headsets.

Did you know that a noise cancelling headset reduces background noise by up to 75%? Did you also know that voice tubes do not reduce background noise but rather transmit it to your caller much like a speaker phone?

Whilst voice tube headsets are undoubtedly cheaper, if your contact centre or office is noisy, then customer service will be impacted. Do you make it easy for your customers to hear you?

If your business records calls, we can demonstrate the difference that using noise cancelling technology can make. Call us now on 0118 920 9420 or email us at [email protected] to arrange your demonstration.

Investing in the right headset will not only deliver better customer service, but will also benefit your staff. Noise cancelling technology prevents your agents from having to raise their voice to be heard over background noise and creates a healthier noise environment.

For fewer misunderstandings, clearer communication and happier customers and staff, call us on 0118 920 9420 or email us at [email protected] – the secret’s in the headset.

Be productive for less with Jabra cashback offers

Each time you’re interrupted at work, it takes you a staggering 23 minutes to regain your focus. Jabra’s Evolve series top-of-the-range wireless headsets let you stay focused by shielding you from noise and external distractions. And up until 30th June you can be productive for less with Jabra’s cashback offers on the Evolve 65 and Evolve 80.

Call us now on 0118 920 9420 or visit the Jabra promotions page on our website and save money.

Receive £25 cashback when you buy a Jabra EVOLVE 80 series USB headset

  • Made for calls and musicJabra Evolve 80 headset
  • Active noise-cancellation technology
  • USB adapter with 3.5mm jack to connect to PC, smartphone and tablet
  • Integrated Busylight to signal user availability
  • Discrete boom-arm
  • Listen-in feature to turn your surroundings on and off
  • Large around-the-ear cups to reduce unwanted noise interference
  • A Skype for Business optimised version is available.

Receive £15 cashback when you buy a Jabra EVOLVE 65 series USB headset

  • Jabra Evolve 65 USB headsetMade for calls and music
  • Bluetooth® provides up to 30 metres of handsfree connectivity to PC, smartphone and tablet
  • Dual connectivity to pair to a Bluetooth device and PC at the same time
  • Integrated Busylight to signal user availability
  • Microphone boom-arm can be integrated into the headband
  • Leatherette ear cushions
  • A Skype for Business optimised version is available.

Click here to see the terms and conditions of the Jabra cashback offers.

If you’ve never used a headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers.

Wondering which headset is right for you? Browse our page on choosing a headset.

Acoustic shock is real and can affect you. Click to know more.

Call us on 0118 920 9420 or email us at [email protected] for more information.

Time is ticking – don’t miss saving £40 on a Jabra Pro 900 headset!

Cashback_UK_email_signature_300x250 borderJabra are feeling festive and have doubled the cashback on their Pro 900 series wireless headsets! That’s a saving of £40 per headset. You need to make your purchase by 23rd December and claim your cashback by January 15th….that’s not long! See the details for this and other Jabra cashback offers below.

Want the freedom to move and multi-task? The Jabra PRO™ series is a reliable and affordable way to enjoy the freedom of going wireless. Its intuitive, easy to use design with noise cancelling and security technology gives you a great call experience.

If you’ve never used a wireless headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers – Reality HR.

Click on the product offers below to find out more or to buy and benefit from Jabra’s cashback offers.



Click here to see the terms and conditions.

Call us on 0118 920 9420 or email us at [email protected] for more information.

Go wireless and discover new freedom and productivity

Using a wireless headset gives you greater freedom to move and multi-task – increasing your productivity while reducing health risks.

We recently helped Tylney Hall Hotel transform their way of working by introducing them to wireless headset technology. Their timing was perfect too; Jabra are currently offering £20 cashback on many of their wireless headsets.

The Challenge
Tylney Hall Hotel’s busy office team were using telephones and corded headsets that were old and out-of-date. The headsets were suffering from performance issues and just weren’t helping staff to do their jobs efficiently.

Having a largely paper-based system, the majority of customer calls required staff to move away from their desks to look things up in filing cabinets, on wall boards or to go and speak to other staff members elsewhere in the hotel. Their existing headsets were not wireless, meaning that they were invariably having to take messages and call customers back. This wasted time, as well as causing frustration for customers and staff alike due to the inevitable telephone tag that often ensued.

The Solution
The manager of their busy office team approached us to help because we had previously supplied headsets to the Elite Hotels Group of which Tylney Hall is a part. After discussing their challenges and considering their requirements, we recommended a wireless solution to help improve their efficiency. The team selected Jabra Pro 920 headsets and were delighted with the results.

The Benefits
Wireless headsets allowed the team to move freely around the office and access the information their customers required during the call. This introduced a whole new way of working, bringing greater productivity and customer satisfaction.

An auto-answer feature on the headsets also meant that the team could easily answer calls without having to be at their desks.

The team were pleased with the improved sound quality that the headsets brought to their calls – better for them and their customers too!

The wireless headsets also delivered great range. The team were pleasantly surprised at how far they could move around the hotel whilst on a call, giving them the freedom to find colleagues at the front desk or restaurant who could immediately answer their customer’s queries.

The ability to walk and talk transformed the office and when their Events team colleagues saw the headsets in action, they ordered them too!

It’s also a great time for you to go wireless. Click on the link below and save £20 on your new Pro 920 headset.

Click here for the terms and conditions

Not sure if this is the right headset for you?

Read our guide to choosing headsets  or call us now on 0118 920 9420 or email us at [email protected] and we’ll be happy to help you.

Plantronics cashback offers end 30th September

Now is the time to upgrade your Plantronics headset.

Plantronics give you the tools that cancel out the noise, keep your hands free, and let you work smarter and more flexibly throughout your day. Click on your chosen headset to take advantage of Plantronics cashback offers available until the end of September.



Click here for terms and conditions and to claim your cashback

For more information, call us now on 0118 920 9420 or email us at
[email protected] 

Be more productive for less with Jabra Cashback offers

Be more Productive for Less with Jabra Cashback offers
Jabra_cashbackbox-140116Now is the time to upgrade your headset! Take advantage of Jabra’s cashback offers available until the end of September.

Want the freedom to move and multi-task? The Jabra PRO™ series is a reliable and affordable way to enjoy the freedom of going wireless. Its intuitive, easy to use design with noise cancelling and security technology gives you a great call experience.

Noisy office? Using an Evolve series headset allows you to continue to be connected – to take and make calls – whilst enjoying your own concentration zone. The Evolve 80 provides active and passive noise cancelling technology to help you tune out noise and tune into work and gives you the freedom to connect with a variety of devices.

If you’ve never used a headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers – Reality HR.

Click here to see the terms and conditions.

Call us on 0118 920 9420 or email us at [email protected] for more information.

Enjoy our Soundpro Headset Summer Offer

It’s a great time to invest in a Soundpro headset. Why not take advantage of our latest offer and get a free cable when you buy a headset from our Soundpro wideband, noise-cancelling corded range.

Why bother with a headset?

Do you spend a significant proportion of your working day with the phone jammed under your chin? Using a headset to take and make calls will allow you to multi-task while immediately reducing the potential of back and neck strain.

Can your customers hear you clearly? Investing in a headset with noise cancelling technology will deliver better customer service and increase your concentration and efficiency by ensuring clear two-way conversation.

A Soundpro headset is robust, comfortable to wear and has first-class sound quality. All of this at an exceptional starting price of £50.41 excl VAT, with a free cable worth £11 and backed by a 2 year warranty. What’s not to like?

This is what one of our customers says about Soundpro:

“The Constabulary specifically chose Soundpro Wideband headsets due to their sound quality and their ability to transmit crystal-clear conversations; something which is imperative when dealing with emergency calls.  We also took into consideration their high level of comfort and durability, which are both very important factors for our Control Room agents who may be taking calls for up to eight hours a day.  Our staff have found that the Soundpro Wideband headsets provide exceptional performance and easily meet all their expectations.”  PC Jon Wiffen, Gloucestershire Constabulary

Click on the link below to buy your headset with free cable.

If you need advice on the right headset for you, or more information call us now on 0118 920 9420 or email us at [email protected]